5b77 Privacy Policy

1 Introduction and Overview

5b77 ("we", "our", or "platform") provides a trusted online casino and betting service for players in Bangladesh. The privacy and protection of your personal information is our highest priority.

This privacy policy describes what information we collect about you, the purposes for which we use that information, how it is stored, and what rights you have. By using the 5b77.cam website or registering for our services, you are considered to have agreed to the terms of this policy.

This policy applies to all users who access our services through the 5b77 website, mobile version, or any other digital channel. We recommend that you read and understand this policy fully before using our services.

2 What Information We Collect

5b77 may collect various types of information about you. A category-by-category description is provided below:

2.1 Information You Provide Directly

When you register on our platform, create an account, or contact us, you directly provide the following information:

• Full name (in Bengali or English)
• Email address
• Date of birth (for age verification — only for users aged 21 or above)
• Residential address
• Payment method details (bKash, Nagad, Rocket, or bank account details)
• Identity documents (required for KYC verification if needed)

2.2 Automatically Collected Information

When you use our platform, our system automatically collects certain technical information, including:

• IP address and device type
• Browser information and operating system
• Time spent on the platform and browsing activity
• Gaming history and transaction records
• Login and logout dates and times
• Cookie and similar tracking technology data

2.3 Information Received from Third Parties

In some cases we may receive information from third-party service providers, such as identity verification agencies or payment processors. This information is used solely to ensure service quality and to prevent fraud.

3 Purpose of Using Your Information

5b77 uses your information for the following purposes:

• Account management: To create, verify, and manage your account.
• Service delivery: To process deposits, withdrawals, and betting activity.
• Security assurance: To prevent fraud, money laundering, and other illegal activities.
• Age verification: To ensure that only users aged 21 or above are using our services.
• Customer support: To respond to your questions, complaints, and requests.
• Legal compliance: To comply with applicable laws and regulations.
• Responsible gaming: To identify problematic gaming patterns and provide support when needed.
• Service improvement: To enhance our platform and user experience.

We do not sell your information to any third party or use it for marketing purposes.

4 Information Storage and Security

5b77 follows industry-standard security measures to protect your information. Our security measures include:

4.1 Technical Security

• SSL (Secure Socket Layer) encryption — your data transmission is fully encrypted
• Advanced firewall and intrusion detection systems
• Secure and encrypted database storage
• Regular security audits and updates

4.2 Organisational Security

• Only authorised personnel have access to your information
• Staff receive regular privacy and security training
• A complete log of data access is maintained

4.3 Data Retention Period

Your information is retained while your account is active and, after that, for a specified period as required by law. Financial transaction records are kept for as long as required under applicable regulations.

5 Information Sharing and Disclosure

5b77 does not sell, rent, or transfer your personal information to third parties for any commercial purpose. However, information may be shared in the following specific circumstances:

5.1 Service Provider Partners

We work with trusted service providers such as payment processors (bKash, Nagad, Rocket), identity verification agencies, and data storage services. These partners receive only the information necessary to deliver the service and are required to comply with our privacy standards.

5.2 Legal Obligations

We may disclose information when required by a court order, a lawful request from a government authority, or applicable law. In such disclosures we always aim to stay within the minimum requirement of the law.

5.3 Corporate Changes

In the event of a business merger, acquisition, or restructuring, your information may be transferred. In that case you will be notified appropriately and your rights will be protected under the new policy.

6 Cookie Policy and Tracking

The 5b77 website uses cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential cookies: Required for the core functionality of the website, such as maintaining login sessions.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Help monitor and improve website usage.
• Security cookies: Used to detect and prevent fraud.

6.2 Cookie Control

You can disable non-essential cookies through your browser settings. However, disabling certain cookies may cause some features of the website to not work properly.

7 Your Rights

As a 5b77 user, you have the following rights over your personal information:

• Access: You have the right to know what information we hold about you.
• Correction: You can request that any inaccuracies in your information be corrected.
• Deletion: In certain circumstances you can request that your information be deleted, though this may not apply where there are legal obligations.
• Objection to processing: You can object to your information being used for specific purposes.
• Data portability: You can request your personal information in a structured, commonly used format.
• Account closure: You can request to close your account at any time.

To exercise these rights, please contact our support team.

8 Protection of Minors

5b77 strictly provides services only to users aged 21 or above. We do not knowingly collect or process information from any minor.

The age verification process at the time of registration is an integral part of our platform. If we become aware that a minor is using our services, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

9 Responsible Gaming and Data

5b77 firmly believes in responsible gaming. One important purpose for which we analyse your gaming behaviour data is to identify problematic gaming patterns and provide timely support when needed.

If our system or support team believes that your pattern of play is becoming a concern, we may contact you for your wellbeing. This contact is solely for your protection and is not part of any commercial marketing.

To learn more about responsible gaming, visit our Responsible Gaming page.

10 Policy Changes

5b77 may update this privacy policy from time to time. The policy may change due to changes in the scope of services, legal requirements, or developments in security technology.

For any significant changes, we will notify you via your registered email or through a notice when you log in to the platform. Continued use of the platform after such changes will be considered as your agreement to the new policy.

We recommend that you visit this page regularly and stay informed about the latest updates.

11 International Data Transfer

Our servers and service providers may be located outside Bangladesh. In such cases your information may be transferred internationally. We ensure that any data transfer follows international data protection standards and that the security of your information is maintained.

For international data transfers, we ensure appropriate contractual safeguards are in place to protect your privacy rights.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We will process any privacy-related request from you as quickly as possible.